Sometimes, you might encounter problems when revealing your Mystery Box rarity or claiming your $EARNM. This could be due to a connection issue between the EARN'M dApp and your wallet. Here are some troubleshooting steps to try:
Wallet Troubleshooting:
- Disconnect and Reconnect: Try disconnecting your wallet from the EARN'M dApp and then reconnecting it.
- Update Your Wallet App: Ensure you're using the latest version of your wallet app (MetaMask, TrustWallet, etc.) for optimal compatibility.
- Switch Wallets: If the issue persists, consider trying a different wallet app to see if the problem persists.
- Always Select Wallet: If prompted to choose a wallet, select "Always" to avoid future connection issues.
Web Browser Troubleshooting:
- Clear Cache and Cookies: Clear the cache and cookies specifically for app.earnm.com in your web browser settings. This can resolve temporary glitches.
- Try a Different Browser: If clearing the cache doesn't help, switch to a different browser (Chrome, Firefox, etc.) and try revealing again.
- Hard Refresh: On desktops, perform a hard refresh by pressing "Control + Shift + R" (PC) or "Command + Shift + R" (Mac) to reload the EARN'M dApp completely.
Additional Tips:
- Ensure Sufficient POL: Make sure you have enough POL in your wallet to cover the transaction fees.
- Check Network Status: Avoid revealing during peak network congestion periods, which might slow down transactions.
By following these steps, you should be able to resolve most Mystery Box revelation issues.